Account e-mails

Our server was unable to send e-mails for account creation, password resets, or software purchase confirmation for the last 24 hours. We apologize for the inconvenience. If you need to activate your account or reset your password, please click "My Account" above and then click "Forgot your password?"

If you did not get a confirmation of your software purchase, and you need an e-mail confirmation of your purchase, please send an e-mail to support@xnapid.com and we will assist you as soon as possible. Note that the service interruption did not prevent your purchase from registering on your account; you can download your purchased software from the Software page after logging in to your account.

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